Delivery Policy

Introduction At SKYHUB TRIP, we are committed to delivering our travel services efficiently and on time. This policy outlines the process and timelines for delivering airline tickets, visa services, hotel bookings, and other travel-related services. Service Delivery Timeline<ul><li class="ql-align-justify">Flight Tickets:&nbsp;E-tickets are issued and sent via email within 24 hours of successful payment confirmation. Urgent bookings are processed immediately.</li><li class="ql-align-justify">Visa Processing:&nbsp;The timeline for visa approval depends on the respective embassy or consulate. Once approved, we will notify and deliver the visa document via email or courier (if applicable).</li><li class="ql-align-justify">Hotel Bookings:&nbsp;Confirmation details are shared via email within 24 hours of booking completion.</li><li class="ql-align-justify">Tour Packages:&nbsp;Booking confirmations, itineraries, and travel documents are emailed after successful payment processing.</li><li class="ql-align-justify">Umrah &amp; Hajj Packages:&nbsp;All related documents, including visas, flight details, and hotel bookings, will be shared via email or available for pickup at our office as per the agreed schedule.</li></ul> Delivery Methods<ul><li class="ql-align-justify">Email Delivery:&nbsp;All digital travel documents, including e-tickets, booking confirmations, and invoices, are sent to the registered email address provided by the customer.</li><li class="ql-align-justify">Physical Delivery (If Required):&nbsp;For specific services such as visa documents, physical delivery may be arranged via courier service at an additional charge.</li><li class="ql-align-justify">In-Person Pickup:&nbsp;Customers may also collect their documents from our office upon request.</li></ul> Delivery Charges<ul><li class="ql-align-justify">Digital delivery via email is free of charge.</li><li class="ql-align-justify">Physical document delivery via courier is subject to additional charges, depending on the destination.</li></ul> Customer Responsibilities<ul><li class="ql-align-justify">Ensure that the provided email address and contact details are accurate.</li><li class="ql-align-justify">Check the spam/junk folder if the email confirmation is not received within the specified time.</li><li class="ql-align-justify">Contact our support team immediately in case of any delivery issues.</li></ul> Contact Us For any queries regarding delivery, please contact:Office Address House-11, Bosonto Bilash, Sabdar Hossain Road, Priyanka,City, Road-03, Byljuri, Turag, Dhaka-1230. &nbsp;Email:&nbsp;support@skyhubtrip.com&nbsp;Phone:&nbsp;+8809638770000 &nbsp;SKYHUB TRIP reserves the right to modify this policy as needed.<h3 class="ql-align-justify"> </h3>